Shipping policy

At Emerald Drift, each sentimental gift and keepsake is crafted, packaged, and inspected with genuine care.

Order Processing & Handling:
• Standard Orders: 1–2 business days
• Personalized / Custom Engraved Gifts: 2–3 business days
Each order is carefully prepared before dispatch. Once shipped, you will automatically receive an email confirmation containing your USPS tracking number.

Estimated Delivery Times:
• United States: 3–5 business days via USPS tracked standard shipping (typical total delivery window: 5–8 business days from order placement).
• Delivery times may vary slightly during major holiday peak seasons due to carrier volume.

Shipping Rates:
• Standard US Shipping: Flat rate $5.69 (or Free Shipping on eligible promotional orders).

Order Tracking & Customer Support:
Once your package ships, you can track its progress in real-time. If you have any questions regarding your delivery or order status, please reach out to our dedicated support team:
• Email: info@emeralddrift.com
• Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
• Headquarters: St. Petersburg, FL